A different way of testing a UI: Sketching test

How do your users view your user interface design?

Usability experts are into user testing to evaluate the quality of an interface since they need to be sure that the designed interface is usable, accessible and close to the user needs.

These evaluations are managing different artifacts, such as heuristic tests, thinking aloud sessions, interviews, surveys, eye tracking analysis, etc. All these tools have a motive: to collect statistical data in order to analyze it and go back to refining and re-designing - if necessary.

Any mistake during the preparation of a usability test can make it fail. So, to select the right target users and the right questions, items, topics, tasks, etc. to be performed is a very difficult decision. Despite nowadays there are thousands of templates; they will require adaptations to fit the application purpose.

Because of that, and because the visual communication is easier to understand by designers, I’ve been thinking why don’t we change the rules and the roles and let the user sketch the interface exactly as they are perceiving it, however.

Testing Design

This sketching test can be interesting for different reasons:

Help designer to know whether users have understood the hierarchy, the most important items and the general idea or not.

  1. It's very quick and you can get in a look the main goods and fails.
  2. Let users to put attention in details important for them, not just for designers.
  3. Let designers realize about the useless visual components according to user draws.
  4. It is easy to understand by designers.
  5. It is funny to try out for target users.

And you, what do you think? Does it make any sense?

Tags:

Agile + UCD + SketchFlow

  • How to integrate User Centered Design approach into agile development?
  • How can we take advantage of SketchFlow to speed up the communication and the product design?
  • How to define, design, refine, test and enhance the user experience using Blend?
  • How to write user stories in order to reflect user needs, to prioritize user goals and to improve the usability from the product definition to the product maintenance?

A very illustrative slides to make us know the answer of those and other questions.

View more presentations from www.donburnett.com.

No way to find out the information

If I knew the bus to choose, I wouldn't have to consult the map.

busesmalaga_0.jpg

Focusing on the wrong problem, well, focusing on just one of the solution of the problem will make this situation happens. I just wanted another way of visualizing the same information, exactly an standard way like the map.

Anyway, it was a long time without writing, at least, I did the first step.

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[faq] How to know when a software is unusable?

Simple question, right? How can we know when there's something in our software application or website that looks unusable? It's easy:

  1. Check your user profiles and find out if there's too many unanswered questions.
  2. Figure out whether it's something that you, as a designer/developer, can solve by your own or not. If so, then you got it!

Seriously, if you cannot wait to a thinking-aloud user test, try to "listen" what your personas would ask when they're in front of the desktop.
It works for me when I cannot see, in a first sight, from where the smells is comming.

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